12batTerms & Conditions of —
Know the rules before you play

By accessing the 12bat.ws website or using this platform, you automatically Terms & Conditions you will be considered to have accepted them. If you do not agree to these terms, please refrain from using our services.

12bat is an internationally licensed online gaming platform. We operate transparently and all our activities comply with applicable international gaming regulations.

Eligibility Requirements

• You must be at least 18 years only.
• Only one account per person may be registered under your own name.
• Residents of countries where online gaming is prohibited are not permitted to use 12bat.
• All information you provide while using the platform must be true and accurate.

To open an account with 12bat, you must provide accurate personal information. Multiple accounts per person are strictly prohibited. If multiple accounts are detected, they will be closed and deposited funds may be forfeited.

KYC (Know Your Customer) Verification

12bat reserves the right to verify the identity of all users. The following documents may be requested:

• Scanned copy of National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Proof of payment method (mobile banking screenshot).

Withdrawals may be restricted until verification is complete. 12bat reserves the right to request additional documents at any time.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. You are liable for all activity carried out through your account. If you notice any suspicious activity, notify our support team immediately.

12bat supports all major payment methods in Bangladesh. Please make sure you understand the following rules before making any transaction.

Deposit Rules

• Minimum deposit amounts apply and vary by payment method.
• Accepted Payment Methods: bKash, Nagad, Rocket and other approved mobile banking services.
• Deposits from third-party accounts are strictly prohibited.
• Deposits are generally credited to your 12bat balance instantly.

Withdrawal Rules

• Withdrawal requests are typically within 1–24 hours processed within.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made through the same method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• In cases of unusual or suspicious transactions, 12bat may delay or suspend withdrawals pending verification.

12bat regularly offers a variety of attractive bonuses and promotions. Each bonus comes with specific terms and conditions, which you should read carefully.

Welcome Bonus

• New members receive a welcome bonus on their first deposit.
• A minimum deposit must be made to qualify for the bonus.
• Bonus funds cannot be withdrawn directly — applicable wagering requirements must be met first.

Wagering Requirements

The wagering multiplier is determined based on the bonus amount. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets.

• Withdrawing before wagering requirements are met will result in forfeiture of the bonus.
• Not all games contribute equally toward wagering requirements.
• 12bat reserves the right to modify or discontinue any bonus offer at any time.
• Multiple bonuses cannot be used simultaneously unless otherwise stated.

12bat is committed to providing a fair and secure gaming environment. All our games use certified RNG (Random Number Generator) technology, ensuring completely unbiased outcomes.

Prohibited Activities

• Fraud or Cheating: Use of any software, bots, or automation tools.
• Collaboration: Using multiple accounts simultaneously to gain an unfair advantage.
• Money Laundering: Using the platform for illegal money laundering is strictly prohibited.
• System Exploitation: Deliberately exploiting technical errors or bugs.

Any involvement in the above activities will result in immediate account closure and forfeiture of all deposits and winnings. Legal action may be taken if necessary.

Technical Issues

If a technical error affects the outcome of a game, 12bat reserves the right to void that round. 12bat is not liable for any losses resulting from internet connection disruptions.

12bat believes gaming should be a source of fun. That's why we place the highest importance on responsible gaming. Our Terms & Conditionsresponsible gaming policy remains in effect as an integral part of —

• Age Restriction: No one under the age of 18 will be permitted to play — no exceptions.
• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: If you feel you need a break, you can temporarily suspend your account at any time.
• Session Timer: You can set time limits for your gaming sessions.
• Reality Check: You will receive periodic reminders about your gaming time and spending.

For help with problem gambling, please contact our Responsible Gaming Visit page.

12bat reserves the right to close or suspend any account under the following circumstances:

• For violations of these Terms and Conditions.
• If false information or fraudulent activity is detected.
• If the account has been inactive for an extended period (more than 12 months).
• KYC verification has not been completed.
• As directed by legal or regulatory authorities.

Voluntary Account Closure

You may request account closure at any time through our support team. If you have a remaining balance, you can withdraw it before the account is closed (excluding bonus funds).

12bat is committed to resolving any dispute quickly and fairly. If you have a complaint, please follow the steps below:

1. Step One: Report an issue via Live Chat or at support@12bat.ws.
2. Step Two: Our team will review your complaint within 48 hours.
3. Step Three: An investigation will be conducted if necessary, and a written decision will be provided.
4. Step Four: If no resolution is reached, you may appeal to our licensing authority.

These Terms & Conditions and game log data shall serve as the basis for resolving all disputes. Game logs are considered final and conclusive evidence.

12bat takes the protection of your personal data seriously. We use 256-bit SSL encryption and up-to-date cybersecurity protocols to keep your information secure.

• Your information is never sold to third parties.
• Limited information may be shared with partners as necessary for payment processing and KYC verification.
• Information may be shared with authorities when required by legal obligation.

For more details, please read our Privacy Policy page.

12bat reserves the right to update these Terms & Conditions reserves the right to update. In the event of changes:

• The "Last Updated" date at the top of the page will reflect any changes.
• You will be notified at your registered email address if any significant changes are made.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Please visit this page regularly to stay informed of any updates. For questions, contact us at support@12bat.ws.