12bat's Privacy Policy —
Your Data, Our Responsibility

Welcome to 12bat.ws. This Privacy Policy This document explains what personal data 12bat collects, why we collect it, and how it is kept secure. We want you to use our platform with complete confidence.

By registering with or using 12bat, you agree to this Privacy Policy. If you have any questions, feel free to support@12bat.wsto get in touch. We respond within 48 hours.

12bat collects various types of information from users to keep its services running smoothly. This information falls into two main categories — what you provide directly, and what is collected automatically.

Information You Provide Directly

• Identity Information: Full name, date of birth, and national ID number (required for KYC verification).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) and transaction history.
• KYC Documents: Copy of national ID or passport, and address verification documents.
• Support Contact: Messages and information from your interactions with our support team.

Automatically Collected Data

• Device Information: IP address, browser type, operating system, device ID.
• Usage Information: Pages you visited, time spent on site, and games you played.
• Location Data: General geographic location (IP-based).
• Cookie Information: Session cookies and performance tracking data.

12bat uses your data only for specific, legitimate purposes. We never use your information for irrelevant or unauthorized activities. Full details are provided below:

• Account Management: To handle registration, verify login sessions, and maintain account security.
• Payment Processing: To process deposits and withdrawals and prevent fraud.
• Customer Support: To respond to your complaints or queries and to assist with dispute resolution.
• Service Improvement: To analyze platform performance and improve the user experience.
• Legal Compliance: To comply with licensing authority directives and local laws.
• Promotional Communications: To send you bonus and promotional notifications, where you have given your consent.
• Responsible Gaming: To detect unusual gaming patterns and send timely alerts.

The 12bat website uses cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookies We Use

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remembers your preferences (language, settings).
• Analytics Cookies: Helps us understand page visits and usage patterns — completely anonymous.
• Performance Cookies: Used to monitor site loading speed and detect errors.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit some features of the site.

12bat never sells your data. However, there are specific circumstances where limited information may need to be shared. Those circumstances are clearly outlined below:

• Payment Processor: To process transactions with payment gateway providers such as bKash, Nagad, and Rocket.
• KYC Partners: With licensed identity verification providers for the purpose of verifying your identity.
• Legal Authorities: When required by a valid legal order or regulatory authority.
• Fraud Prevention: With Anti-Money Laundering (AML) agencies when required.

12bat uses state-of-the-art technology and processes to keep your data secure. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Regular Security Audits: Regular penetration testing conducted by independent third-party security experts.
• Data Minimization: Only the data that is strictly necessary is collected and stored.
• Access Control: Only authorized personnel have access to specific data.

In the event of a data breach, we are obligated to notify the relevant authorities and affected users within 72 hours. While no system is 100% impenetrable, we maintain the highest level of vigilance.

As a 12bat user, you have full control over your own data. We are fully committed to respecting these rights:

12bat strictly does not provide services to anyone under the age of 18. A core part of our Privacy Policy is never collecting data from minors.

• Age verification is mandatory at the time of registration.
• If a user under the age of 18 is identified, their account will be immediately suspended and their data permanently deleted.
• If parents believe their child has created an account, please contact us at support@12bat.ws.

The 12bat platform may integrate third-party game providers and services. These services operate under their own privacy policies, and 12bat is not responsible for them.

• Game Provider: Our licensed game developers operate their games independently. Any data they collect is governed by their own privacy policies.
• Payment Gateway: During financial transactions, your payment provider's own security measures remain fully in effect.
• Analytics Tools: Anonymous analytics data may be collected to help improve site performance.

We recommend reading the privacy policies of any third-party services you use.

12bat is an international platform. In some cases, your data may be processed on servers located in different countries. Regardless of where your data is transferred, the protections outlined in this Privacy Policy always apply.

• All international transfers are carried out in compliance with applicable legal frameworks.
• The receiving party must ensure an equal or higher standard of data protection.
• Data belonging to European users is processed in accordance with GDPR guidelines.

12bat may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the addition of new services, or security improvements.

• You can always check the "Last Updated" date at the top of the page to see when changes were last made.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you have any objections, please notify us at support@12bat.ws before the changes take effect.